Return Policy

Return Policy

Thank you for shopping with us at SIRONA Fashion. We hope you love your purchase, but if for any reason you are not satisfied, we offer a return and exchange policy under the following terms:

1. Return and Exchange Window
You have 3 days from the date of delivery to initiate a return or exchange. Please ensure your item is in its original condition, unworn, and unwashed with all tags attached.

SIRONA Fashion
Shade No 5, Jina Narayan Compound
Opp. B-tax Laboratory, Khatodara,
Surat, Gujarat, 395002
Phone: +91 7567571007

Note :- Reverse Pickup Is Not Provided So Buyer Needs To Send product back at their own cost. 

If Buyer Sends return after 3 days than refund will not be issued. in exceptional cases it will be taken into consideration.

There are certain situations where only partial refunds are granted (if applicable)

2. Return Shipping Cost
Please note, customers are responsible for return shipping costs. We recommend using a reliable courier service to ensure the safe return of your item.

3. Refund Process
Once we receive your returned item, we will process your refund. Please note that COD charges will not be refunded in case of a return.

Once your returned item is received and inspected by our team, you will receive a confirmation email within 5 business days. If your return is approved, your refund will be processed within 5 business days.

4. Required Documentation
To complete your return or exchange, we require a receipt or proof of purchase. Please ensure you include this when sending back your item.

5.Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

6. Damaged or Defective Items
If you receive a damaged or defective item, please take clear photos of the damage and email them to Info@elinafashion.com within the 3-day return window. We will gladly arrange for a replacement or issue a full refund. Please note refund requests for damaged/defective items will not be processed without clear pictures.

6. Return Address
Please send your returns to the following address:

SIRONA Fashion
Shade No 5, Jina Narayan Compound
Opp. B-tax Laboratory, Khatodara,
Surat, Gujarat, 395002
Phone: +91 7567571007